1- Definitions
The Publisher: Any entity, whether a natural or legal person, responsible for offering online communication services intended for the public.
The Site: All websites, internet pages, and online services provided by the Publisher.
The User: Any person accessing the Site and using its services.
2- Types of Data Collected
When you use the Site, the Publisher may collect the following information about you:
Personal data including your civil status, identity, contact information, address, as well as any document necessary for the use of the services offered.
3- Sharing Personal Data with Third Parties
Transmission to Authorities to Comply with Legislation
In accordance with legal obligations, your personal data may be transmitted if required by a law, regulation, or decision from a competent authority. We commit to complying with all legal obligations relating to the protection of personal data, particularly Law No. 78-17 of January 6, 1978, on data protection.
Sharing Data with Service Providers
The information you provide to us when using the services may be shared with our service providers to facilitate their management, particularly in the following cases: delivery following an order (sharing of your contact details, first name, last name, postal address, phone number, email address), payment of an order (sharing with the bank).
4- Reuse of Personal Data
No Commitment Regarding Reuse by Third Parties
If your data is shared with third parties, they will apply their own privacy rules.
5- Use of Aggregated Data
Aggregation of Non-Personal Data
We may combine user-related data in an aggregated manner, so that no individual user can be identified. This data may be used for market analysis, advertising, or to improve our services.
6- Site Browsing
Site Access Without Registration Requirement
The Site can be used without the need to provide personal data. No personal information is collected during simple browsing of the Site.
7- Use of Identifiers
Limited Use of Identifiers
Digital identifiers are used solely to allow access to services within the framework of the execution of the contract or agreement between the user and the publisher.
8- Device-Related Data
We may collect technical information about your device, such as IP address, browser type, and internet service provider.
9- Cookies
Cookie Retention
In accordance with CNIL recommendations, cookies placed on your device are retained for a maximum period of 13 months from their initial placement. Your consent to their use is valid for this period.
Use of Cookies
Cookies may be used to collect data to analyze site usage and optimize the user experience.
Cookie Management
If you prefer not to accept the use of cookies, you can disable them via your browser settings.
10- Retention of Technical Data
Technical Data Retention Period
Technical information is retained only for the period necessary to achieve the purposes for which it was collected.
11- Personal Data Retention Period and Anonymization
Retention During the Relationship Period
Personal data is retained for as long as necessary for the provision of services, or until the contractual relationship ends, depending on legal requirements.
Data Anonymization After Relationship Termination
After your account is closed, personal data will be anonymized for statistical purposes and will be retained without being usable for other purposes.
12- Account Deletion
Deletion Upon Request
You may request the deletion of your account at any time by sending us a written request.
Deletion in Case of Non-Compliance with the Privacy Policy
If violations of the privacy policy are observed, the Publisher may suspend or delete your account without prior notice.
13- Security Breach Notification
Notification in Case of Security Breach
We implement appropriate measures to protect your personal data against any unauthorized access, disclosure, modification, or destruction, whether accidental or intentional. If we detect a breach involving your data, whether resulting from illegal access or a security flaw in our systems or those of our partners, we commit to:
- Inform you as soon as possible
- Identify and analyze the origin of the problem
- Take all reasonable necessary measures to limit its consequences
Limitation of Liability
The commitments regarding security breach notification shall in no way be interpreted as an acknowledgment of fault or liability on the part of the Publisher concerning the occurrence of the incident.
14- Transfer of Personal Data Outside the EU
No International Transfer
The Publisher undertakes not to transfer users’ personal data outside the European Union.
15- Modifications to the Privacy Policy
Changes to the Privacy Policy
If modifications are made to this policy, we will ensure not to reduce the confidentiality of your data without your explicit consent.
16- Applicable Law and Redress Procedure
Filing a Complaint
If you believe your rights are not being respected, you may file a complaint with the CNIL. However, we encourage you to contact us directly to find a solution to any issue before reaching this stage.
17- Right of Access and Data Portability
User Rights
You have the right to access, rectify, or delete your personal data, or to limit its processing in cases provided by law.
Data Portability
You may request to receive your personal data in an open and reusable format to allow you to transfer it to another service if you wish.
To exercise your rights or for any questions regarding the management of your personal data, please contact us at the following address: contact@arvernes-gemmes.com
Age Requirement for Registration and Orders
Registration on the Site and the ability to place orders are reserved exclusively for adults. Therefore, only users aged 18 or older are authorized to create an account and make purchases on the Site.
Retention Period for Accounting Records
Accounting records, such as quotes, invoices, contracts, and other similar documents, are retained for a period of 10 years, in accordance with current legal obligations. This period begins from the close of the fiscal year during which the documents were issued.
Retention of Data Collected During Registration
Data collected during your registration is retained for a minimum period of 6 years, to ensure proper account monitoring.
To exercise your rights or for any questions regarding the management of your personal data, please contact us at the following address: contact@arvernes-gemmes.com